Shipping & Delivery

SHIPPING POLICY

It’s important to note that order processing times are separate from the shipping times displayed at checkout.

ORDER PROCESSING TIMES

  • Standard Orders: All orders are processed within 4 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a shipping notification once your order has been dispatched.

CUSTOMIZED ORDERS

  • Processing Time: Customized orders are lovingly prepared and shipped within 10-12 days.
  • Delivery: Once the product is shipped, delivery typically takes 3-5 days via our courier partners.

DOMESTIC SHIPPING RATES AND ESTIMATES

We offer simple flat-rate shipping:

  • Flat Rate: ₹50 for domestic shipping.
  • Free Shipping: Available for orders over ₹999. (Applicable only if all items are shipped to the same address.)

For multiple shipping options, additional carrier choices, prices, and delivery times can be provided.

LOCAL DELIVERY

  • Free Local Delivery: Available for orders over ₹300 within Alibag.
  • Delivery Schedule: Deliveries are made on Mondays of every second week.
  • Contact: We will notify you via text message using the phone number provided at checkout on the day of delivery.

Local Pickup Address:
Shaipen Art
Plot No. 49 (Opp Palkar Hospital)
Raiwadi Complex, Chendhare,
Alibag 402201
Phone: 8793105101

IN-STORE PICKUP

  • Free Pickup: You can skip the shipping fees with free local pickup at our location.
  • Order Preparation: After selecting local pickup at checkout, your order will be prepared within standard business days (Monday to Friday).
  • Pickup Notification: We will send you an email when your order is ready for pickup along with instructions.

Pickup Details:

  • Pickup Hours: [Store hours]
  • Available Days: [Available days of the week]
  • Please bring your order confirmation email when picking up your items.

INTERNATIONAL SHIPPING

Currently, we do not offer international shipping. However, if you have specific requirements, please contact us at:
Email: shaipen.art@gmail.com

CONTACT DETAILS

For any questions related to shipping or delivery, you can reach us at:

Shaipen Art
Plot No. 49 (Opp Palkar Hospital)
Raiwadi Complex, Chendhare,
Alibag 402201
Phone: 8793105101